I had posted on here about my Pullip Alice in Steampunk World coming into stock. I did get a shipment notice four days later. I always get actual doll purchases shipped via EMS because who knows what could happen when it comes to international postal services. Plus, it's trackable and insured.
EMS is a bit more expensive but honestly, it's worth the peace of mind it gives me should anything go wrong. And I am glad I do this because for the first time, something went wrong.
Two days ago, I jumped on and checked the EMS number because in my experience, it usually takes 1-2 days before status updates on parcels actually show up on the tracking website.
So you can imagine my utter surprise when the status update said my doll was in Chicago, USA.
What the hell? I am in Australia. My first thought was, okay, so they must have given me the wrong EMS number. I sent an email to the company straight away in a right panic.
I finally heard from them today (there was a delay in their response).
So instead of my doll arriving within 3 days as it usually would via EMS from Japan, it's going to take longer because even though it is EMS, I've found from the USA, that doesn't really mean much and I usually get it maybe a week and a half at the earliest if I'm lucky (I've actually had Priority Mail from the USA arrive before EMS parcels). So there's that, which I am not happy about.
Anyhow, the company I ordered from was not responsible for this error. In fact, they were really good in finding out what was going on. They had addressed my parcel properly with my correct address.
The fault was with Japan Post who for some inconceivable reason decided to ship my parcel to the USA. Again,
what the hell? How on earth can you mistake "Australia" for USA. I would understand mistaking 'Australia' for AUSTRIA but USA??
So the postal service in the USA have redirected the parcel back to Australia so hopefully my doll will arrive without any further issues *fingers crossed*. It's now a waiting game. I think several strands of my hair have turned white from the stress.